Frequently asked questions

Everything KinKudos does, and a few things it deliberately doesn't.

Basics

What is KinKudos?

A family chores and rewards tracker. You create tasks worth points — we call them Kudos — your kids do them, you approve, and the Kudos buy rewards you defined. Both sides of the family use the app: parents get an admin view, kids get a big-button quest view.

What age is it for?

Roughly 4 to 14. The kid interface is icon-and-colour driven with very little reading required, and touch targets are deliberately oversized. Older kids tend to want the money and interest features; younger ones care about the streak and the confetti.

What are Kudos?

The app's points. They're plain whole numbers you choose the scale for — most families land on 1 to 10 per task and 5 to 100 per reward. Kudos have no cash value unless you separately turn on allowance tracking and attach one.

How long does setup take?

Ten minutes. Create your family, add a kid, pick two or three tasks from the starter list, add one reward, and you're running. A checklist on the home screen walks you through it and can be reopened later.

Tasks & schedules

What kinds of tasks can I create?

Two kinds. Good tasks add Kudos when done. Behaviours deduct them — but a behaviour can also be flagged as “let's talk”, which records the moment for a calmer conversation later without taking any Kudos away.

What schedules are available?

Every day, weekdays only, weekends only, specific weekdays (Mon/Wed/Fri), “a set number of times per week” on any days, and one-off tasks that can carry a due date. There's a calendar view for anything with a date attached.

Can a task be done more than once a day?

Yes. Set a daily maximum — for example “tidy up, up to 3 times a day” — and both the kid and the parent see “2 of 3 today”. Weekly quotas work the same way and reset on the day you chose as the start of your week.

Can different kids have different tasks?

Yes. Assign a task to everyone or to specific children. Unassigned kids never see it, and it can't be recorded for them.

How many Kudos should a task be worth?

The app suggests a value based on how often the task repeats, and shows you what a typical day's earning looks like so a reward's price makes sense against it. You can always type your own number.

Can I reuse tasks I've already set up?

Yes. Save any task or reward as a reusable template, and both forms offer a searchable list that mixes your saved ones with a built-in library of common chores. Categories you've typed before come back as one-tap chips.

What happens to finished one-off tasks?

Once every assigned kid has been approved for it, it drops into a collapsed “Done” band at the bottom of the list. It stays tappable, so nothing disappears on you — and you can archive it for good with a swipe.

Approvals & Kudos

Why does a parent have to approve everything?

Because otherwise a child with a phone can tap their way to a new bike. A kid marking a task done creates a claim; the balance only moves when a grown-up approves it. If you'd rather skip the step, record the task from your own screen — that awards immediately.

Where do approvals show up?

In one inbox covering task claims, reward requests, and behaviour flags, with a badge on the home screen. It updates live, so if one parent approves something the other sees it vanish.

Can I give or take Kudos manually?

Yes, from a kid's profile, with a required reason. It lands in their history like anything else, labelled as an adjustment.

Can I undo something?

Yes — every award and redemption. The points ledger is append-only, so an undo writes a matching correction rather than erasing the original, and the original stays visible marked “Undone”. Undoing also releases whatever the entry consumed: a repeat slot opens back up, a weekly reward limit frees up, and a ramped price steps back down.

What if both parents act at the same time?

It's fine. Each action is its own ledger entry, so there's no shared “last action” to collide over, and balances come out the same regardless of the order things landed in. If you both try to undo the same entry, the second one gets a clean “already undone” message.

Rewards & unlocking

How do rewards work?

You create them and set the Kudos cost. Kids see a progress bar toward each one and an “Ask!” button once they can afford it; you approve and the Kudos come off. You can also hand a reward over directly from your own screen.

Can I stop a reward being claimed over and over?

Two ways. Set a limit per day, week, or month; or turn on a rising cost so each claim on the same day is more expensive than the last — the first half-hour of screen time is cheap, the third isn't. Both are enforced on the server.

How do I make chores happen before spending?

Pick one of four unlock rules in Family settings:

  • Always open — no gate at all.
  • Finish every must-do — every task you flagged must-do and that's due today has to be approved.
  • Earn a minimum (must-do only) — enough Kudos from must-do tasks, or all of them finished.
  • Earn a daily target (any task) — the day's approved tasks just have to add up to a number you pick. Must-do flags are ignored while this is on.

Under either target rule, the child's rewards screen counts down: “Earn 8 more to unlock rewards.”

Which unlock rule should I use?

If you have two or three chores that genuinely must happen, use “finish every must-do”. If you'd rather say “do something useful and then you can spend”, use the daily target — it's one number and you never have to curate which tasks count.

Can rewards be screen time?

They can be anything, and a reward can carry a duration so that handing it over offers to start a countdown. Your phone reminds you when the time's up. To be clear about what that is: it's a reminder, not enforcement — KinKudos can't lock another app on the device.

Can a kid save up for something big?

Yes. Rewards they can't afford yet sit in a “Keep saving” list with a progress bar, and with interest turned on their balance grows while they wait.

Kids & devices

How does a kid sign in?

With your family code, their username, and a 6-digit PIN you set. The device remembers the family code, so day to day it's just a username and a PIN. No email address and no phone number.

What if we only have one phone?

Use kid mode. Hand your phone over and it shows only the chosen child's quests and rewards. Getting back to the parent view needs the PIN you set on that device, and the Android back button won't get around it.

Two of my kids have the same name — is that a problem?

Usernames only need to be unique inside your family, and they're scoped to your family code, so another family having a “Dyllan” doesn't affect you. Capital letters are fine and are shown as you typed them.

Can a kid change their own settings?

Only appearance things: light or dark mode, and whether sounds play. Everything that affects Kudos is parent-only.

What can a kid actually see?

Their own tasks, their own balance and history, the family's rewards, and their badges. They can't see the family settings, another child's history, or anything belonging to another family.

Can I remove a kid without losing their history?

Yes — archiving hides them and keeps the record. Permanent deletion of a child's account and all of their history is also available, and is what withdrawing consent looks like.

Parents & family

How do I add my partner?

Generate a co-parent invite from the Family tab and send it to them. It's single-use and expires. They get full parent access — parents are peers, not owner-and-helper.

What's the difference between the family code and an invite?

The family code is for kid sign-in; it's visible in the app and shared freely with your children. An invite is for adding another parent, and is deliberately a separate, expiring, single-use thing so that a code a kid knows can never turn into adult access.

Which timezone does “today” use?

Your family's, which you set once. Not the device's — so a kid at a grandparent's house across a timezone line and a parent at home still agree on when the day resets and when streaks break. You also choose which day your week starts on.

We're travelling. Will the day resets be wrong?

Change the family timezone in settings while you're away and change it back when you return. There's one timezone per family at a time on purpose, so no two devices ever disagree about what “today” means.

Money & allowance

Does KinKudos move real money?

No — never, and that isn't a “not yet”. There is no payment connection to any bank or card. Allowance amounts are labels your family keeps for its own reference.

Then what does allowance tracking do?

It remembers what you owe. Turn it on per child: chores can carry a cash value, rewards can be marked “cash out”, and the app keeps a running total so it isn't a note on the fridge. When you actually hand over the cash, you record the payout.

Should I turn it on for every kid?

Probably not. It suits younger kids whose money you're holding for them. Teenagers who manage their own cash usually do better with it off — leave it off and the app just doesn't mention money for them.

What is interest?

An optional daily percentage added to a kid's balance, with an optional cap so it can't outpace what they earn. It's the cheapest compound-interest lesson available: they notice the number moving on its own and ask why. It can apply to Kudos, to tracked money, or both.

Progress & stats

What do kids see about their own progress?

A day streak, all-time Kudos earned, a level, and a badge case. Levels are based on lifetime earnings, so spending Kudos never costs progress — a kid is never punished for using the thing they earned.

What do parents see?

Per-kid balance, earned and spent over a week, month, or all time, current streak, a 30-day balance chart, and a breakdown of which tasks the Kudos actually come from. That last one is the useful one — it's how you notice that 80% of the points come from one easy chore.

Can I see the full history?

Yes, per kid, filterable by date range, including separate views for money and manual adjustments. Every entry says where it came from.

Reminders & sounds

Can KinKudos remind us about a task?

Yes. Give a task a time and the device schedules a reminder — daily for recurring tasks, once for a dated one-off. Reward timers work the same way. These are local notifications: they're scheduled on the phone and nothing about them leaves the device.

Will I get a notification when my kid claims a task?

Not yet. Cross-device push is planned. Today the approvals badge updates live whenever the app is open, and pull-to-refresh forces a check.

What are the sounds?

A short cheer when a quest is completed and a bigger fanfare when a reward is given, on both the kid and parent sides. On iPhone they follow your ring/silent switch — if your phone is silent, so is KinKudos. On Android they follow the media volume. Either way you can turn them off per device, from Family settings or from a kid's own “Me” tab.

Privacy & safety

What do you collect about my child?

A display name, an avatar, a colour, a family-scoped username, and a PIN-derived credential — plus the family activity they generate. No email, no phone number, no birthdate, no location, no contacts.

Are there ads or analytics?

No advertising anywhere in the app and no advertising SDKs. No third-party product analytics tied to a child's identity. We don't sell personal information.

Can anyone outside my family see my kid?

No. There are no public profiles, no feeds, no leaderboards across families, and no messaging. Family data is restricted to authenticated members of that family by row-level rules in the database.

How do I delete our data?

A parent can permanently delete a child's account along with their completions, points, redemptions, and allowance history — or delete their own account, all from inside the app. If the last parent leaves, the whole family dataset goes with them. See the privacy policy for retention detail.

Do you ask for parental consent?

Yes. Before a child account is created, the app shows a direct notice and requires the signed-in parent to confirm they're the child's parent or guardian and consent to the processing. Withdrawing consent means deleting the child account.

Availability

Which devices are supported?

iPhone and Android phones. It runs on iPad, though the layout is still being tuned for the larger screen.

Does it work offline?

Partly, today — the app needs a connection to load and to record. Better offline behaviour is on the roadmap.

Can I get it now?

Not yet. KinKudos is in private testing with a small number of families while the last pieces are finished. This site is here early so the details are public before the app is.

Troubleshooting

The confirmation email never arrived.

Check spam first. If it's genuinely missing, try signing up again with the same address. Opening the link on a desktop is fine — you'll get a page telling you to finish on your phone.

My kid can't sign in.

Three things to check: the family code matches the one on your Family tab, the username is spelled the same as in their profile (capitals don't matter), and the PIN is the 6-digit one you set. If the PIN is lost, a parent can reset it.

I approved something but the balance looks wrong.

Open the child's history — every change is listed with its source. If something was recorded twice, undo one of them; the correction shows in the history rather than silently disappearing.

A screen is blank or stuck.

Pull down to refresh first. If it persists, sign out and back in, and check the app is up to date — an old build talking to a newer backend is the usual culprit. If it keeps happening, report it from the in-app Send feedback option, which attaches the technical context automatically.

Sounds aren't playing.

On iPhone, check the ring/silent switch — KinKudos stays quiet whenever your phone does. On Android, check the media volume. Then check Family → Sounds, or the kid's “Me” tab on their own device.

Still stuck? The help page collects the fixes for the problems that come up most, and the in-app Send feedback option reports anything else straight to us.